Privacy policy

 

Privacy Policy

Last updated: June 30, 2025

Mr. Fones, a brand of Babbar FZCO, operates this store and website (the “Services”), including all related content, features, tools, products, and services, to provide customers with a curated and secure shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a transaction using the Services or otherwise communicate with us.

Mr. Fones is hosted on Shopify, which enables us to offer and operate our Services efficiently. Where there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using any part of our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Personal Information We Collect or Process

"Personal information" refers to data that can directly or indirectly identify you. It does not include anonymized or de-identified data. We may collect the following categories of personal information:

  • Contact details: Name, billing/shipping address, phone number, email.

  • Financial details: Payment card information, transaction history.

  • Account information: Login credentials, settings, and preferences.

  • Purchase history: Items viewed, added to cart, wishlisted, or purchased.

  • Communications: Customer support interactions.

  • Device & usage data: IP address, browser type, session logs, and usage analytics.

2. Sources of Personal Information

We collect personal information from:

  • Directly from you, when you use our site or interact with us.

  • Automatically via our website, through cookies and similar technologies.

  • Third-party service providers, such as payment processors or analytics tools.

  • Partners, such as advertising platforms or referral programs.

3. How We Use Your Personal Information

We use your personal data to:

  • Operate and improve our Services: Fulfill orders, manage accounts, provide recommendations, and personalize your experience.

  • Marketing and promotions: Send you offers via email, SMS, or through digital ads (you can opt out at any time).

  • Fraud prevention and security: Protect our customers and systems from fraud or misuse.

  • Customer service: Assist with inquiries, returns, and support issues.

  • Legal compliance: Respond to lawful requests or enforce our policies.

4. Disclosure of Personal Information

We may disclose your personal data to:

  • Shopify, our e-commerce platform provider.

  • Service providers, such as payment processors, IT support, and logistics.

  • Advertising and analytics partners, where permitted by law.

  • Our business affiliates within the Babbar FZCO corporate group.

  • Government authorities, to comply with legal obligations.

  • In business transfers, such as mergers or asset sales.

5. Shopify’s Role

Our store is powered by Shopify, which collects and processes data necessary to provide the Services. Shopify may also use certain aggregated or anonymized data for its own legitimate business purposes.

You can learn more about Shopify’s data practices and your rights here:
🔗 Shopify Consumer Privacy Policy

If you are a resident of certain jurisdictions, you may have additional rights available to you via Shopify’s Privacy Portal.

6. Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately.

7. Data Security & Retention

We use appropriate administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

We retain your personal data only as long as necessary for legal, business, or contractual reasons. Retention periods may vary depending on the nature of the data and regulatory obligations.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access / Know what data we hold.

  • Delete your personal information.

  • Correct inaccurate data.

  • Portability of your information.

  • Withdraw consent for marketing communications.

You can exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.

9. Cookies and Tracking

We use cookies and similar technologies for performance, analytics, and personalized marketing. You may manage cookies through your browser settings.

10. International Transfers

Your data may be stored and processed outside your country of residence, including in the UAE, EU, or United States. We use appropriate safeguards for international transfers, including Standard Contractual Clauses where applicable.

11. Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties. We encourage you to read their policies separately.

12. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last updated" date. Your continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Mr. Fones
A brand of Babbar FZCO

Main Office:
Office No. G-34, Building 5W, B Wing
Dubai Airport Free Zone, Dubai, UAE

Pickup Location:
Babbar General Trading Co. LLC
9, Abdulla Al Showab Building, Bur Dubai, UAE

📞 Phone: +971 58 599 8305
📧 Email: hello@mrfones.com
💬 WhatsApp: Chat with us

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